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| FAQ |
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Is it safe to order through 2Checkout.com? Yes. When you click on the order button, you are taken to a secure web page on the 2Checkout.com site. Your personal and credit card payment is encrypted for security. This means that any information you enter on this page will be sent over the highest level of security possible. We chose 2Checkout.com to handle online ordering because of their high security rating and their ability to accept multiple forms of payment. Payment can be made through the following: How else can I pay if I don't want to use 2Checkout.com? You can order the eBook via phone by calling, 410-928-3524 Monday-Friday between 9 a.m. - 5 p.m. Eastern Standard Time Also, you can send a check or money order for $19.95 to the address below. There are no shipping charges since the eBooks will be downloaded electronically. Maryland residents must pay an additional sales tax of $0.99. Once the check is received and clears, you will receive, by email, a link to download your eBooks and the necessary passwords to unlock them. Our mailing address is: Train
For A Hurricane Will the eBook be mailed to me? No. The eBook is in digital form. This means that you have to download it from the internet. The big advantage to this format is that reading it on the computer allows you to easily go to linked pages and other content. Some of links may take you to other web pages and you'll need to be connected to the internet to access those pages. The second big advantage to an eBook is that it is delivered to you quickly -- right to your desktop. There is no waiting or hassle going to the store or even to the post office to get your copy! The third big advantage for you in having an eBook is that you'll get FREE updates for life! When ever an updated edition is published, you will be the first to receive the new copy! This can provide you with even more information and more ways to help keep you and your family as safe as possible in case of a terrifying and deadly hurricane. The fourth big advantage is that this extensive resource is available to you no matter where you are. Let’s hope that you are never involved in a hurricane or need to evacuate but if you do, you will be able to access your own personal copy of Train For A Hurricane where ever you happen to be. This can be a major help in surviving and recovering from a disaster. The fifth big advantage is that it saves on the environment. There is no fossil fuel used to deliver your eBook. Here at TrainForAHurricane.com we are very concerned about our environment and want to protect it as much as possible. The sixth big advantage is hat it saves you the expense of shipping and tax. These costs can mount up to 26 - 40% and more depending on where you live. I can’t find the eBook after downloading it. If you didn’t save the file to your desktop, then it was saved in another folder on your computer. The quickest way to find it is to follow these steps: 1.
Click the Start button and select Search Your eBook codes are emailed to you after your purchase. Please allow up to 15 minutes for the email to make its way through cyberspace before contacting us. Depending on network loads, this email can take a little longer than normal. If you don't find them in your inbox, then look in your "junk mail" or "spam" folder. Some ISP's (like EarthLink & AOL) reject emails from people not on your approved list. Be sure to add the following email addresses to your address book. Adding these email addresses to your address book will help ensure you get your eBook codes and other important emails from us. Another possible reason for not getting your eBook codes is that your email address may be listed incorrectly with 2Checkout.com. After purchase, 2Checkout.com emails us a copy of your receipt which contains your email address. That email address is entered into our system and your eBook codes are then sent to you. If your email address is listed incorrectly with 2Checkout.com, then those codes will be sent to the wrong email address. You can easily check your email address in 2Checkout.com by logging into your account. It will be displayed under your name on the "my account" page. You can also click the "profile" tab and then the "email" link. If your email address is listed incorrectly, contact 2Checkout.com to get it corrected. In the mean time, be sure to contact us too so we can resend your eBook codes to you immediately. If you still haven't received your email with the eBook codes, add the email addressees above to your address book and then contact us and we'll resend the codes. You need to be connected to the internet to register your eBook. At the time of purchase, you were supplied with a username and password. You can click a chapter link or click the on the red “R” on the menu to get the registration window. Enter your username and password and click OK. Note that after your register your eBook, the red “R” on the menu will change to a red “U”. If you want to ‘un-register’ your eBook, click the “U”. Do I need to be connected to the internet to read the eBook? No. But some of the links that may appear in the eBook are to other web pages and you will not be able to view them unless you’re connected to the internet. You have the option to print a single page or the entire Disaster Plan eBook. On the menu, select File, and then print page or print eBook. Why is the eBook in this format? This eBook was created using a software program called eBook Pro because this format is the most secure resource for sharing eBooks online. This format also allows you greater flexibility and ease of navigation by working like your web browser. Unlike printed books, this one has web links to other resources of interest. This format allows us to offer you free updates for life! It also protects against theft and unauthorized use so we can keep the price of the materials as cost effective for you and all our valued customers as reasonable as possible. How will I know there's an update to the eBook? We will email you when the eBook has been updated (another reason to add our email address to your address books). But if you ever have doubt as to whether you have the most recent version, you can download the eBook again using the information that was sent to you at time of purchase. I'm having trouble opening the eBook. The eBook is in a zipped folder. If you're computer is running Windows 95. 98, or ME, you'll need to use a program like WinZip or WinRAR to unzip the folder. If you are using WinXp or Vista, you should be able to open the zipped folder and copy the eBook to your desktop. You can download a free trial of WinRAR from the link below (which will let you unzip the folder you downloaded): http://www.download.com/WinRAR/3000-2250-10007677.html Once WinRar has been downloaded to your computer, install it and use it to unzip the folder you downloaded. If you continue to have problems opening the eBook, please contact us.
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